Customer Testimonials
Great service and friendly staff. Lonnie is great to work with on service issues. Have purchased multiple trucks and cars from them and they are always great to deal with on new purchase.
Great place to buy any vehicle, staff here is the best, from top to bottom!! The entire buying process was a snap. Thanks,
New truck with less that 350 milles. Transmission out over a month now no word
My name is Chad Oneal I purchased a 2022 Chevrolet 1500 from all this would’ve been in that vehicle I have purchased from this dealership they messed up on the paperwork and now they’re telling me it’s gonna cost me another $8000 in interest because of their screwup and I will never buy another vehicle from this dealership because I don’t stand behind the deals
Matt and Lonnie, in service, are great. Randy always very helpful , in finance. Great used car inventory
This will be our dealership. They treat you like family, and will go above and beyond to take care of you. Keith Bounds is who you need to ask for. He was the one to make everything happen. He is the reason for this 5 star review. Highly recommend dealership and even more highly recommended salesman.
Samuel from the Chevy Service is amazing and friendly and was very professional during my visit
The people at the service department have always treated me with courtesy and respect, listened carefully to what I had to say, and explained things about my 2006 Fiat 500L in a way that I could understand, what was going on with my car. After my car had been repaired, Amanda, walked me to the cashier, pulled my car around and helped me get into the car.
My sunroof leaked for the very first time. I own a 2015 Dodge Ram Longhorn Laramie. So I decided to contact Peters because they have excellent service department and they’re employees are certified. The seal around my glass was broken so they were able to install the glass the very next day. While I l brought my truck specifically for that to be fixed, my heating element on the passenger back seat never worked. I bought my truck used. So they were able to install that inside the seat and had to remove the underside upholstery. You cannot even tell ... Read More DealerRater - Nov 18, 2021
I just had my truck in for repairs and they told me it might not be looked at till September 20 but they called me on the 16th and told me what the problem was and had it ready by the end of the day Samuel was great and informative of what was wrong and what was going to be done to fix the problem thanks for being very professional
Service department does the best they can with the shortage of people and parts. They are especially good at handling upset people. I can attest to that.
I just had an awesome experience buying a car from Nick Hughes.
The service department mr Justin rushing was the worst service I got and I even went out of my way to get my car to then when I was suspose to work Weston is the worst salesman and Justin is the work service provider at Peters in Longview will never take my car to then r but one from them in Longview to They both made a F minus on all of the above
They had my vehical for 9 weeks waiting on parts. I requested loaner vehical and they said none were available. When I finally got my vehical back. They charged me for a tire rotation and balance that was not done. Same low tire on the same location from when I dropped it off. They charged me for a cover on the fuel filter that they broke. The bed cover was rolled up and there was 70 miles put on my vehical. So I assume they used it to haul something. I can never get anyone on the phone for update or complaint. ... Read More DealerRater - Apr 20, 2021
I got a brand new car from them I advise my salesman Weston Robinson that the bumper was coming a loose on passenger side he advise me to bring it over here when u get a chance abd we will get it fixed when I got there I got the run around the service guy and and another guy were in office plotting and the Weston comes out and say it nothing we can do about it would not advise anyone to deal with. Weston the Salemam r Justin the service guy both r no good
I purchased a Ram 1500 and had the easiest process I’ve ever dealt with. I’ve purchased a few vehicles before but this was by far the easiest and fastest process. I’d recommend John and the dealership to anyone.
I Bought my 2019 Jeep Compass 2019 with around 12 miles. First I had a 2014 Jeep Compass but it kept having issues after the Toyota dealer kept saying there was nothing wrong so I decided to take it myself to Peters Dodge Ram In Longview off hwy 259. I literally had to ask for help and ask if anyone wanted to sell a car. Terri this lady with really beautiful hair cut proceeded to help me then. I asked if I could be shown the jeep being in sales my self I explained my needs and wants. She proceeded to tell me that the ... Read More DealerRater - Mar 15, 2021
I bought a brand new Jeep Wrangler in December 2017 . I spent 32,000.
In July 2018 my information was used to finance a 2012 Ford pickup for 12,500.
Peters used my SSN ,name, phone number to secure a loan for another customer.
This was Identity Theft and Bank fraud according to the bank investigator where
the loan was taken out. I had to fill out a affidavit to get the bank to stop calling
me and get the loan taken off my credit report. It's now been over 6 months and
there are still inquiries on my credit report that affects my rating. I can'... Read More DealerRater - Jan 22, 2019
Peter's claimed the part needed was no longer available and the tack could not get to part ti be replaced, did not have the tools necessary. After blowing out the new module the blame was placed on the weather. The SSR was at the Dealership for three days. I took the SSR to a private auto repair. $1100.00 to repair Peters mistake and in two days found the part necessary and repairs made.
I inquired about a used Corvette for sale at Peters Chevrolet. They do NOT have pics on their web site of this $50,000 car for sale. However it is the year model that I'm looking for, so I asked them to please send me pics of the car. Well, I get a call from a salesman name John. He said before I send pics let me know you looking for in this car. I was like, well, I don't even know if i'll like the car because I don't know how the paint looks, and if there ... Read More DealerRater - Sep 14, 2018
I would highly recommend this dealership. Isaac was very knowledgeable, friendly and straight forward. Did the deal over the phone and everything was exactly as he said it would be. Drove 5 hours to get the best deal after researching other dealers on the internet for over a month. This was without a doubt the best car buying experience in 37 years of purchasing vehicles. Signed paperwork within 5 minutes. Dealership closed at 6:00 pm but Isaac went over every detail of our new truck until after 7:00pm. He truly cares about his customers and it shows in the way he does business. We ... Read More DealerRater - Oct 3, 2012
When you walk in and meet Terry, you get an immediate feeling of dealing with a person that wants to make you happy. I knew we were "clicking", for some reason or other, and finally asked if he was from around Longview. Come to fine out Terry graduated from the same school (Longview High) a year behind me. Unfortunately, we could not recall each other from back then, but threw out 20-30 names of mutual friends we went to school with. I knew then that was the reason we were getting along so well. Terry acted like I ... Read More DealerRater - Jun 5, 2011
Jace is a fantastic person and for the first time in a car buying expierence I actually felt as if he had me and my best interest at hand. I felt as if he were working hard to get me the best deal he could both for my trade and and on the price of the new car. Once I made it back to the finance department Floyd was very helpful and did an excellent job for me. Over all this was my best buying expierence to date. I will recommend Jace to all of my family, friends, and my ... Read More DealerRater - Jun 2, 2011
We were very happy with Issac and your dealership. We drove all the way from Arkansas to purchase the Dodge 3500 and it was worth it. We have dealt with other dealerships and the experience was not the best. I really appreciate the respect and customer care the employee's at Peters showed us. Thank you for a very good experience! Sheila & Guillermo (Pelon) Martinez
VERY IMPRESSED with David Hawkins. He treated like family, very attentive and respectful. I will diffently tell anyone I know to purchase the vehicle from Peters and have Dave Hawkins for their salesman. He did all that he promised he would and more. Steven the finance manager did all he could for us to get in a better vehicle , and was also very pleasant to do business with. David also has contacted us even after the sale to make sure everything was working out for us. We just appreciate all that was done for us.
This was the 3rd vehicle purchased from Patrick is less than a year. We are always pleased with the service we receive. We enjoy doing business with an attractive, well maintained and professional dealership. Peter's has an excellent reputation in our area.
I felt very cared for at Peter's. Ron was very kind to me, as were Terri and Scott. Other sales personnel were very nice to me. I did not get everyone's name. I really thought I had made new friends! I will recommend Ron and Peter's to anyone I know that is in the market for a vehicle.
Great buying experience. The only issue we had was taking so long for our trade payoff check to reach the bank. So therefore I have a negative on my credit now because of this. Other than that, friendly service, great salesman, and the finance dept was awesome.
I was dealing with Marco Hernandez and he turned it over to Ron Luttrell to finish. Marco is a friend of my husband. We have bought other vehicles at this location before. Everybody was super friendly and ready to wait on us! Thank you, Marlee Harris
Isaac is very helpful we had everything already to go before i even came to the dealership we knew what car we wanted and it was great experience for me and my family the whole staff at peters was very nice and treated us with a lot of respect and hospitality i will defiantly be back
I bought a new Ram Cummins 2500 about a month ago. Peters had the truck I wanted, at the best price within a hundred mile radius -- in fact, they gave me the 2010 incentive price on a 2011 truck! The sales process was painless, and the vehicle is great so far. Working with my salesman was great, and when he had the day off when I wanted to come pick the truck up, Peters had another guy complete the deal with me seamlessly. These guys really understand teamwork and customer service.
I'll do business at Peters again, and also recommend the ... Read More DealerRater - Mar 23, 2011
ron was very appreciative of our business and we really feel that he did all that he could do to make our sure our requests were met per what we requested in a vehicle. was not to pushy in making our decision and answered all of our questions or request very promptly. when we buy our next vehicle ron will be our first choice no matter what dearlership he is at
Isaac did a great job taking care of the two issues that I had with the vehicle. They were the low tire pressure light not going off in the dash and discovering that the spare tire was missing later after I bought the truck. I would recommend Peters to others and will be happy to do business with them again.
Isaac was very friendly and easy to talk to. He was a great salesperson. I appreciate the fact he was very open and personable. I drove a bit over 100 miles to pick up the Mazdaspeed3. I have enjoyed the car thus far and will continue to enjoy driving it.
Ron approached us when we arrived at Peters and made our car buying experience wonderful. It was speedy and painless. Ron followed up with us repeatedly to make sure everything was going good. I'm thankful Ron was our salesman! He continues to check on us and does whatever I may need him to do, ie: make an appointment for me to come in and get my oil change. He's also gone out of his way to pick up my vehicle for service. Thanks Ron!
My boss told me about Isaac. He said he was pleased with him, so we asked for him when we came in. We were looking for another vehicle when we fist came in. Isaac was very helpful to get what I wanted. When the car came in I could not get to the dealership until the next day. The vehicle had already been sold. Isaac new I was also looking at Jeeps. He asked if we wanted to look at a Jeep. We really wanted the Jeep Grand Cherokee, so Isaac woked with us on price & trade-in. He was ... Read More DealerRater - Jan 20, 2011
Brian is very friendly and gave us a great price right off the back. He didn't seem to be playing games. I asked to be in and out of the dealership within 15 minutes (have the car washed and fueled, papers ready, etc.) and that is what happened. We didn't want to spend too much time there, since we live in New Mexico and had to get back. Thanks again!
When I go shopping for a new vehicle, I look for a knowledgable, friendly, low pressure salesman. Isaac exceeded all my expectations and has taken care of any issues after the sale. My experience with the other local dealers does not even compare to the service I have had with Peters. Great Job!!
I live in Houston and had been looking locally for a "near new" dakota, without any luck. I finally found what I had been looking for at Peters Dealership thur an internet posting. The actual purchase was quick and first class in every step of the process. Isaac was on top of each stage of the purchase process which kept the transaction a stress free event. Isaac was professional and motivated to ensure I would be impressed with the customer service of the Peters Dealerships. I was impressed !!
The main problems i had with my 07 nitro are due to the vehicle which had nothing to do with the salesman. Brian was polite. and for the most part knowledgable. There was a couple thing he couldnt tell me, most was not important.He also made sure to follow up with me which is quite important.
Isaac was very helpful in getting me the best price that he could. I could also tell that he really wanted my business. He made sure my family and I were comfortable and spent a great deal of time going over all the features of the vehicle with us, which I had never had happen before. In addition, the dealership did not try and sell me any extras that I did not want. The customer service and friendliness were the best I have experienced when buying a car.
Isaac has been such a joy to work with. We have purchased two vehicles through him. Great experiences and we love our vehicles. Will definitely come back when it's time to purchase again. Always hear from him on birthdays - great personal service.
Issac Tovar is a nice guy. He did everything that he could do to make me a deal. He never hid anything and was very straight forward. I did not get the price that I wanted for my trade in (the price I was offered at other dealerships). However, they never said anything that they couldn't do. We were able to make a deal and I have been happy with my truck to date.
My relationship with this dealership was based on the understanding that I was looking for value in a used truck and that I expected an expediant process. These criteria were met with above expected results and subsequantly I will return the next time I am in the market. Thank you Ron. Sincerely, Joel Nail
Ron was very helpful with my wife and I in our situation. He was very informative and has probably changed my opinion of car dealers. When I get ready to trade again he will be the first person I visit. Since my wife and I bought our trucks Ron has checked on us several times and been quick to help in anyway needed.
Brian was very helpful and really went out of his way to make my vehicle buying experience enjoyable and somewhat easy.Brian's great customer service is what made my auto buying experience enjoyable.The rest of the transaction was not very pleasant and very unprofessional on many levels including the finance company in which was chosen on my auto loan.
Peters Cars is the best dealership I've ever done business with. They are honest and professional when dealing with their customers. Even though their dealership is over two hours away we will go back to purchase our next vehicle. We highly recommend Peters Cars to all of our friends and family.
Great to work with. Our deal was fair and they did some minor body work to the car which was done to our satisfaction. They were prompt with the paperwork and called immediately once the body work had been completed, and again when the plates arrived.
Looked at the car on Saturday at lunch and had things ready by 6:30 Saturday evening. Everything that was promised was handled promptly and done without any hassle at all. After having the car for a few weeks, i noticed a few problems. Called Ron and he set me up with an appointment for service. John took care of all problems and had the car back to me the same week as promised. Great experience from sales and service/warranty departments.
My experience with Ron Luttrell was amazing!! The vehicle i purchased had some problems initially, but Ron made everything work out great. I locked my keys in car and he personally unlocked it. He is a valuable employee to have!! I would recommend Peter's to anyone strictly based on my experience with Ron. Missie Pannell
Our dealings with Brian at Peters was a good one and we felt good about the final deal...I would recommend this dealership to any prospective buyers and the sales MGR. was very helpful as well.Their after the sale follow up was an added asset as well...
Everyone at this dealership did a wonderful job. We would like to thank Sergio and Chris for doing a good job with everything . We will highly recommend this dealership to anyone . Thank ya'll so much for everything .Keep up the good work .Also from all the vehicles I have bought , no one explained anything on my trucks, except for Sergio and he did a wonderful job.I'm glad he took the time to help us and explain all about the bells and whistles. Thank You so much . Edwin & Phillis Hamilton
Peters was very helpful in getting our family in to the vehicle that was best suited for our needs. They went above and beyond what I expected. The salesman was very friendly and very knowledgeable of the vehicles. Everyone at the dealer was very friendly and nice to deal with.